Haunted hotel guide · Ottawa, Ontario

The Haunted Fairmont Chateau Laurier, Ottawa: The Titanic Ghost

The man who built Ottawa’s castle hotel drowned on the Titanic eleven days before it was due to open, and for more than a century guests and staff have said he walks its corridors.

By The Haunted Rooms Team · Updated November 2026 · How we rate hotels

3.5/5Haunted Rooms Score
1912Year opened
7th and 8thFormer CBC floors

Check availabilityMeet the ghosts

The Fairmont Chateau Laurier sits beside the Rideau Canal locks, a few steps from Parliament Hill, and it has been Ottawa’s grand hotel since 1912. Prime ministers have lived in it, the CBC broadcast from its top floors for 80 years, and Yousuf Karsh made portraits in his studio here. Its ghost story begins with the man who commissioned it, Grand Trunk Railway president Charles Melville Hays, who died when the Titanic sank on his way back for the opening.

This guide covers the Hays legend, the strange nights reported by CBC chairman Patrick Watson, other guest accounts, the real history of the building and practical tips for staying. The hotel itself does not promote its ghosts, and a longtime public relations director said she never experienced anything in 15 years, so treat this as a grand hotel with a famous legend attached.

Chateau Laurier at a glance

Haunted reputation4
History5
Ghost hunter access1
$$$ · Over $300
  • Address 1 Rideau Street, Ottawa, ON K1N 8S7, Canada
  • Opened June 12, 1912, after a planned April 26 opening was postponed
  • Most haunted spots The upper floors, especially the seventh and eighth floors where CBC Radio had its studios, and the long corridors
  • Best-known ghosts Charles Melville Hays; an unnamed child; unseen hands and a singing voice
  • Booking the haunted room No single haunted room. Ask for an upper floor when you book
  • Good to know National Historic Site of Canada; 429 rooms; next to Parliament Hill, the Rideau Canal and the ByWard Market

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The ghosts of Fairmont Chateau Laurier

Charles Melville Hays

Hays was the driving force behind the Chateau Laurier and the Grand Trunk Railway’s other ambitions. He sailed home from England on the Titanic in April 1912 to attend the hotel’s grand opening, set for April 26. He died when the ship sank on April 15, along with other guests who had been expected at the celebrations. The opening went ahead quietly on June 12.

Ever since, people have said Hays never left. Global News, summing up Ottawa’s ghost stories in 2018, reported that staff and guests describe rattling and shaking noises and furniture moved after a staff member has left a room. Glen Shackleton, who founded the Haunted Walk of Ottawa, has said Hays is believed to roam the halls. Earlier tellings, including the first version of this guide, describe a figure seen walking the hallways and doors opening and closing on their own.

Patrick Watson's nights

The most quoted account comes from Patrick Watson, the broadcaster who chaired the CBC. In the 1980s, while staying near the CBC’s studios in the hotel, he heard a sharp crack in the night and found a heavy glass ashtray split in two. The next night his metal shaving kit had moved from behind the bathroom faucet to the far side of the bathroom floor. In a letter he described the events as “inexplicable” and said they “left me quite shaken.”

The CBC floors

CBC Radio occupied the top floors of the Chateau Laurier from 1924 until 2004, and the seventh floor in particular gathered stories among broadcasters working late. Writer Michael Kleen, collecting the hotel’s lore in 2018, noted that many of the strange tales center on the former studio floor and the suites around it.

Guests in the night

Other accounts are small and personal. One guest woke with the clear impression that someone was sitting on the end of her bed, though she was alone. Another felt a hand on her arm and shoulder in her suite’s bathroom, and later, while removing her makeup, watched the closet door behind her swing slowly open. Kleen also collected reports of a child’s ghost, a disembodied singing voice and doors opening and closing.

What the hotel says

Deneen Perrin, the hotel’s longtime public relations director, told CTV Morning Live that she had never experienced anything unusual in 15 years at the Chateau Laurier, though she confirmed that some employees “feel something.” There are also stories of deaths at the hotel over the years, including falls from the upper floors, but we have not found published details, so we do not repeat specifics here.

The most haunted rooms and places to look

  • The seventh and eighth floors: The former CBC Radio floors and the focus of many stories, including Patrick Watson’s. Ask for an upper-floor room when you book.
  • The long corridors: Where Hays is said to walk. Late at night, when the hotel is quiet, is when most guests explore them.
  • The lobby and public rooms: Open to the public and the best place to take in the original interiors: limestone, marble floors and hand-molded plasterwork.
  • The 1929 east wing: Added along Mackenzie Avenue with 240 more rooms. Not linked to particular stories, but part of the historic building.

History of Fairmont Chateau Laurier

Charles Melville Hays commissioned the hotel alongside a new Union Station across Rideau Street, and it was built between 1909 and 1912 for about $2 million. New York architect Bradford Gilbert was dismissed after disagreements with the railway, and Montreal’s Ross and MacFarlane completed the design: a limestone chateau with steep copper roofs and turrets. Prime Minister Sir Wilfrid Laurier had helped secure the site, part of Major’s Hill Park, and the hotel was named in his honor. He attended the subdued opening on June 12, 1912.

The hotel opened with 350 bedrooms. A $6 million east wing by John Archibald and John Schofield added 240 rooms along Mackenzie Avenue in 1929. Prime Minister R. B. Bennett lived in a suite during his term from 1930 to 1935, a young Alex Trebek lived and worked here in the early 1960s, and Graham Nash and Joni Mitchell stayed here in 1968.

CBC’s English and French radio services broadcast from the top floors from 1924 to 2004, and portrait photographer Yousuf Karsh kept his studio and home in the hotel from 1972 to 1992. The Chateau Laurier was designated a National Historic Site of Canada in 1980.

Today it has 429 rooms and is owned by an affiliate of Larco Investments, which bought it in 2013 and kept Fairmont as manager. A modern addition on the garden side drew fierce debate before Ottawa council let the heritage permit stand in 2019.

Tips for a haunted stay

  • Ask for a room on one of the upper floors, ideally the seventh or eighth, and confirm before you arrive.
  • Walk the long corridors late at night, when the hotel is at its quietest and the stories feel closest.
  • Have a drink or a meal in the hotel if you are not staying; the public rooms are the best of the original building.
  • The Haunted Walk of Ottawa runs evening tours nearby, including the old Carleton County Gaol, now the Ottawa Jail Hostel.
  • The Rideau Canal locks right below the hotel and Parliament Hill next door are both beautiful after dark.
  • Stayed at the Chateau Laurier? Tell us what happened using the form below.

Want to investigate, not just sleep?

Sleeping in a haunted hotel is one thing. Investigating one after dark is another. On a Haunted Rooms ghost hunt our team takes you through the building with professional ghost hunting equipment, runs EVP sessions and lets you explore on your own during free roam.

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We collect first-hand accounts from guests and add the best ones to our guides, with your first name and the date of your stay. We read every story before it’s published.

Frequently asked questions

Is the Chateau Laurier haunted?

It has one of Ottawa’s best-known ghost stories. Staff and guests have reported noises, moved furniture and a presence in the corridors, which legend links to Charles Melville Hays. The hotel does not promote the stories.

Who haunts the Chateau Laurier?

Charles Melville Hays, the Grand Trunk Railway president who commissioned the hotel and died on the Titanic in April 1912, eleven days before the planned opening.

Did Charles Melville Hays die on the Titanic?

Yes. He was returning from England for the hotel’s opening and died when the Titanic sank on April 15, 1912. The opening was postponed to June 12.

What happened to Patrick Watson at the Chateau Laurier?

The former CBC chairman said that in the 1980s he found a heavy glass ashtray split in two after a loud crack, and the next night his shaving kit had moved across the bathroom floor.

Which floors were the CBC studios on?

CBC Radio occupied the top floors from 1924 to 2004; the seventh and eighth floors are the ones most linked with ghost stories.

When was the Chateau Laurier built?

Between 1909 and 1912. It opened on June 12, 1912, and the east wing was added in 1929.

Sources

Facts on this page are checked against the hotel’s own website, historic records and news coverage. Ghost stories are reported as guests, staff and local historians tell them. Read how we rate haunted hotels.

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About the authors

The Haunted Rooms Team runs public ghost hunts and overnight investigations at historic venues across the United States. We research every hotel in our guides using hotel histories, local archives, news coverage and the accounts of guests and staff, and we review each guide regularly so you are not booking a hotel that has closed or changed its name. Spotted something out of date? Let us know.

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